We truly value your learning experience and understand the importance of seamless access to your course materials. Let us help you resolve the issue quickly so you can get back to your learning journey.
Step-by-Step Solution:
Try the Basics First:
Log out of your myIMS portal and log back in. This simple step often resolves minor issues.
Follow These Steps if the Issue Persists:
Log in to the portal.
Go to “My Profile” (located next to the bell icon).
Click on “Change Program”.
Select your current course and click “Done”.
Check the video here to follow these steps effectively to change program.
Still Facing Issues?
Raise a ticket on Helpdesk to reach out to our support team.
Share a screenshot or screen recording of the error message with us. This will help us diagnose the problem effectively.
Our team will investigate and resolve the issue within 24-48 hours once you raise the ticket.
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