This issue is typically due to a lost internet connection or a temporary server connection issue. These disruptions can cause the timer to pause or the test submission to fail.
Steps to Resolve the Issue:
- Check Your Internet Connection: Ensure your device is connected to a stable internet network. A fluctuating connection may interrupt the test flow.
- Close and Restart the Test Window: If the issue persists, close the current test window.
- Resume Your Test: Reopen the test portal, log in again, and resume the test. The system is designed to save your progress, so you can continue from where you left off without losing any answers.
We’re committed to providing a smooth test-taking experience. If the issue persists despite these steps, don’t hesitate to reach out to the support team for further assistance.
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