This issue is often related to internet connectivity problems or a server issue, which can cause certain elements of the test to not load properly.
Here’s what you can do to fix it:
- Check your internet connection: A slow or unstable connection can cause parts of the test, like options or passages, to fail to load. Ensure you have a stable internet connection before proceeding with the test.
- Refresh the page: Sometimes, simply refreshing the page or restarting the test can help resolve the issue.
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