I received a book delivered message but I have not received my book, what to do now?

If you received a message stating that your book has been delivered but have not actually received it, this may occur due to incorrect courier information or if the package was delivered to someone else (e.g., a neighbor or watchman).

Next Steps:

1. Raise a ticket with IMS regarding this issue.
2. IMS will coordinate with the concerned courier and resolve the situation promptly.

By following these steps, you can ensure that your issue is addressed and your book is delivered correctly.

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