I had updated my new address but still, the books went to the old address. How can I get the books delivered to my new address?

Modified on Tue, 31 Dec, 2024 at 12:20 PM

If your books were dispatched to the old address despite updating your new one, it could be because the address change was made after the dispatch of the specific set.

Steps to resolve this:

  1. Raise a ticket with IMS to inform them about the issue.
  2. IMS will coordinate with the courier to ensure the books are delivered to your updated address.

By following this process, you can quickly resolve the issue and receive your books at the correct location.


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