Please follow the below steps :
- Update the browser to the latest version
- Switch to an alternate browser ( Microsoft Edge, Chrome, Mozilla Firefox ) / alternate Internet Connection for e.g. Mobile Phone hotspot
- Clear the history and cache cookies
- Check with the details entered while registering for the specific recording
- Check with the space before and after entering the details while registering for the specific recording
- Please enter the registered ( Email Id ) to access the recordings
- Use the Incognito mode to login into your portal and view the recordings
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article