Class Recordings Non-Accessible

Modified on Mon, 11 Mar 2024 at 03:48 PM

Please follow the below steps :

  • Update the browser to the latest version
  • Switch to an alternate browser ( Microsoft Edge, Chrome, Mozilla Firefox ) / alternate Internet Connection e.g. Mobile Phone hotspot
  • Clear the history and cache cookies
  • Please enter the passcode live@ims
  • Please enter the registered ( Email ID) to access the recordings
  • Use the Incognito mode to login into your portal and view the recordings
  • If you are facing any issue you can raise a ticket from your help section along with the error screenshot.

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